Refund Policy
Refund Policy
At Aaral Matrimony, we strive to provide the best possible experience for our users. This Refund Policy outlines the conditions under which refunds may be provided for premium membership or other paid services. By purchasing any service on our platform, you agree to the terms stated below.
1. No Refund for Change of Mind
Once a payment is made for a premium membership or other paid services, it is non-refundable. We encourage users to review the features and benefits of the service before making a purchase.
2. Eligibility for Refund
Refunds will only be considered in the following circumstances:
- Technical Errors: If a payment is made multiple times due to a technical error on our platform.
- Service Non-Delivery: If the paid service cannot be delivered due to an error on our part.
- Unauthorized Transaction: If the payment was made without the account holder’s authorization, and evidence is provided to support the claim.
3. Refund Process
To request a refund:
- Contact our customer support team at [support@aaralmatrimony.com] or call [7373737899].
- Provide details of the transaction, including payment receipt, date, and reason for the refund request.
- Our team will review your request and respond within [7-10 business days].
Approved refunds will be processed back to the original payment method within [10-15 business days] after approval.
4. Cancellation Policy
Users can cancel their premium membership anytime. However, cancellation does not entitle the user to a refund for the remaining period of the membership.
5. Discretionary Refunds
Aaral Matrimony reserves the right to evaluate refund requests on a case-by-case basis. The final decision will be at the sole discretion of the company.
6. Changes to the Refund Policy
Aaral Matrimony may update this refund policy from time to time. Changes will be communicated via the platform or email notifications.
If you have further questions about our refund policy, feel free to contact us at:
Email: [support@aaralmatrimony.com]
Phone: [7373737899]